Shipping and Delivery
This is how we do it
Welcome to FunStabs! We want to make sure your unique pieces reach you with care. Here's everything you need to know about our shipping and delivery process:
Shipping Schedule:
We ship orders once a week on Mondays. To catch the weekly dispatch, please place your order before 12pm (GMT) on the preceding Sunday.
Shipping Options:
Choose from several shipping options during checkout. Options may include standard delivery, express delivery, or other services provided by Royal Mail. Costs and estimated delivery times for each option will be displayed at checkout.
Delivery Times:
Delivery times vary based on the shipping option chosen and your location. Please note that the estimated delivery time begins from the day your order is shipped, not from the day of purchase.
Shipping Costs:
Shipping costs are determined by the selected shipping option and the weight/size of the package. The exact shipping cost will be displayed at checkout before confirming your purchase.
Tracking Information:
For orders using tracked shipping services, you will receive tracking information via email once your order is dispatched. Use this information to keep tabs on your delivery's progress.
Shipping Restrictions:
Currently, we only ship within the UK. We apologize for any inconvenience this may cause.
Address Accuracy:
Please ensure you provide accurate and complete shipping information during checkout. FunStabs is not responsible for orders delivered to incorrect addresses provided by the customer.
Missed Deliveries:
If you miss a delivery attempt, Royal Mail will typically leave a card with instructions on how to collect your package or rearrange delivery.
If you have any questions or concerns regarding our Shipping and Delivery Policy, drop us a line at contact@funstabs.com.
Returns and Refunds
Got higher standards than me? Respect.
At FunStabs, we want you to love your unique pieces. If, however, you're not entirely satisfied with your purchase, here's what you need to know:
Returns:
You may return items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in the same condition you received it, and in its original packaging.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
Customized Items:
Please note that customized or personalized items are non-refundable unless there is a defect or error on our part. We want to ensure you're over the moon with your one-of-a-kind piece, so we encourage open communication during the customization process.
Return Shipping:
Customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Damaged or Defective Items:
In the rare event that your item arrives damaged or defective, please contact us immediately at contact@funstabs.com with photos of the issue, and we will work swiftly to resolve the matter.
If you have any questions or concerns regarding our Returns and Refunds Policy, please get in touch.
Workshop Terms and Conditions
Some T's&C's to make sure you have the best possible time with us!
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Booking and Payment:
To secure your spot, workshop fees must be paid in full at the time of booking. Your reservation is confirmed once payment is received.
Cancellations:
Life happens; we get it. If you need to cancel, please let us know at least 3 days before the workshop date for a full refund. Late cancellations may not be eligible for a refund.
Minimum Participants:
Workshops require a minimum number of participants to run. In the rare event that a workshop is cancelled due to low enrollment, you will be notified, and a full refund will be issued.
Participant Conduct:
We aim to create a supportive and inclusive environment. Participants are expected to treat each other with respect and adhere to safety guidelines during workshops.
Materials and Equipment:
All necessary mending materials and equipment will be provided unless otherwise specified. Just bring your fits to fix., creativity and enthusiasm!
Photography and Promotion:
We may take photos during the workshop for promotional purposes. If you prefer not to be featured, please let us know in advance.
For any questions or clarifications on our Workshop Terms and Conditions, drop us an email at contact@funstabs.com.
Workshop Health and Safety
We only want to stab the fabric, not ourselves - or others.
At FunStabs, the safety and well-being of our workshop participants are our top priorities. We've implemented the following measures to ensure a secure environment:
Workshop Environment:
Our workshop spaces are designed with safety in mind. We regularly assess and address potential hazards to maintain a safe working environment.
Equipment Safety:
All tools and equipment used in our workshops are regularly checked for safety and maintained to industry standards. Participants will receive guidance on proper tool usage to minimize the risk of accidents.
Emergency Procedures:
In the event of an emergency, participants will be informed of the nearest exits, assembly points, and emergency procedures. First aid kits are available on-site, and staff members are trained to handle emergency situations.
Participant Responsibilities:
Participants are expected to follow safety guidelines provided during workshops. This includes wearing appropriate protective gear and using tools and equipment responsibly.
COVID-19 Safety Measures:
We adhere to current health and safety guidelines, including measures to prevent the spread of COVID-19. This may include social distancing, hand sanitization, and mask-wearing requirements.
If you have specific concerns or questions about our Health and Safety Policy, please contact us at contact@funstabs.com.
Privacy at FunStabs
More trustworthy than.. uh.. something trustworthy.
At FunStabs, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide. By using our website and services, you agree to the terms outlined in this policy.
Information Collection:
We collect personal information when you make a purchase, sign up for our workshops, or engage with our services. This information may include your name, contact details, and payment information.
How We Use Your Information:
We use the collected information to process orders, provide workshop services, and improve our offerings. Your data will not be shared with third parties without your consent, except as required by law.
Security Measures:
We employ industry-standard security measures to protect your personal information. However, no online data transmission is entirely secure, and we cannot guarantee the absolute security of your data.
Updates to the Privacy Policy:
We may update this Privacy Policy periodically. Any changes will be posted on our website, and it is your responsibility to review the policy regularly.
If you have any questions or concerns regarding our privacy practices, please contact us at contact@funstabs.com.
Environmental Policy
Save the clothes, save the world
FunStabs is dedicated to reducing waste and minimizing our environmental impact. We are committed to the following environmental practices:
Upcycling and Reducing Waste:
Our primary mission is to breathe new life into pre-loved clothing through upcycling and customization. By doing so, we contribute to reducing textile waste and promoting a circular economy.
Sustainable Materials:
We strive to use sustainable and eco-friendly materials whenever possible in our creative projects and workshops. This includes sourcing secondhand materials and utilizing environmentally conscious alternatives.
Waste Reduction in Workshops:
During our workshops, we encourage participants to adopt sustainable practices, including minimizing material waste and properly disposing of any unavoidable waste in designated recycling or composting bins.
Local and Ethical Sourcing:
Whenever feasible, we prioritize sourcing materials locally and ethically. This supports local businesses and reduces the carbon footprint associated with transportation.
Continuous Improvement:
We are committed to continually assessing and improving our environmental practices. This includes exploring new ways to reduce waste, conserve resources, and adopt eco-friendly technologies.
If you have suggestions or inquiries regarding our Environmental Policy, please reach out to us at contact@funstabs.com.
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Warranty Disclaimer
Important info for you, the customer.
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At FunStabs, we take pride in delivering unique and high-quality products and services. However, we want to be transparent about the warranties associated with our offerings:
Customized and Upcycled Products:
Our customized and upcycled products are crafted with care and creativity, making each piece one-of-a-kind. Due to the nature of upcycling and customization, we cannot provide warranties for the specific durability or longevity of the materials used.
Mending and Repair Services:
While we use traditional sewing techniques and skilled craftsmanship in our mending and repair services, the longevity of the repair may vary based on factors such as the original garment's condition and subsequent use. We do not offer warranties on the lifespan of repairs.
Workshops and Educational Services:
Our workshops and educational services aim to provide valuable knowledge and skills. However, we do not provide warranties on individual outcomes or results achieved through participation. Learning experiences may vary based on participants' engagement and practice.
No Other Warranties:
FunStabs expressly disclaims all warranties, whether expressed or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Our products and services are provided "as is" and "as available" without any warranty of any kind.
Limitation of Liability:
FunStabs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from the use or inability to use our products or services.
Contact Us:
If you have any questions or concerns regarding our warranty disclaimer, please reach out to us at contact@funstabs.com.
Intellectual Property Policy
Pls no steals. Pls.
At FunStabs, we value creativity and craftsmanship. This policy outlines the ownership and usage rights related to any intellectual property created during the provision of our services:
Ownership:
Any original designs, artwork, or creative works produced by FunStabs during the customization, upcycling, or workshop activities are the intellectual property of FunStabs.
Usage Rights:
Customers and participants retain ownership of the items they bring to us for customization or repair. However, by engaging our services, you grant FunStabs the non-exclusive right to use images or representations of the finished work for promotional purposes, including but not limited to our website, social media, and marketing materials.
Collaborative Projects:
In the case of collaborative projects, ownership and usage rights will be mutually agreed upon in writing before the commencement of the project.
If you have questions about our Intellectual Property Policy or would like to discuss specific arrangements, please contact us at contact@funstabs.com.